Refund policy

Welcome to Forge Your Sign!

 We’re thrilled that you’ve chosen us! Our mission is to bring you products that are a true reflection of your individuality and charm. As we partner with select print-on-demand companies, all our products are made-to-order ensuring a piece that is specially made for you. 

Return and Exchange Policy

Limited Returns

We strive to meet your expectations with every product you purchase. However, it’s important to note that we cannot support returns or exchanges for products if the issue is regarding the wrong size, color, or simply a change of mind. As each product is made-to-order, we encourage you to review your choices carefully before completing your purchase.

Damages and Manufacturing Errors

At Forge Your Sign, quality is paramount. In the rare event that you receive a product with a manufacturing error or damage, we are here to help. You are eligible for a free replacement or refund for such items, provided that you contact us within 30 days of delivery. To process your request, please include: 1) A detailed description of the issue, 2) Photographic evidence of the damage or error, and 3) Order number for reference. Upon receiving your claim, our team will review the details and promptly reach out with the next steps to ensure your satisfaction.

How to Contact Us

Should you need to contact us for issues pertaining to damaged or incorrect products, please reach out to forgeyoursign@gmail.com We are dedicated to addressing your concerns as swiftly as possible.

Thank you for understanding our policies and for choosing Forge Your Sign. We’re excited to offer you products that inspire and delight, made just for you!